Privacy Policy

Only what an order actually needs, and only when you give it to us.

Ordering

Your name, email address, phone number, and the delivery or collection address for the order.

Payment

We never see or store your card details. Payment is handled entirely by Paystack (Nigeria) or Stripe (Canada); we receive only a reference and whether the payment succeeded.

Enquiries

If you contact us through the B2B or bespoke forms: your name, email, phone, company where given, and what you wrote.

Saved carts

If you enter your email at checkout but do not finish, we keep the cart and that email so we can remind you — but only if you ticked the box agreeing to it. That consent is recorded with a timestamp.

Technical

Your IP address, briefly, to rate-limit our forms against abuse. Your approximate country, from your network, so we show you the right market and currency.

We do not collect date of birth, gender, or any special category of data, and we do not buy personal data from anyone.

To fulfil your order

Taking payment, arranging delivery or collection, sending confirmations and delivery updates. Basis: performance of our contract with you.

To answer you

Responding to enquiries, quotes and bespoke requests. Basis: your request, and our legitimate interest in running the business.

Reminder emails

Reminding you about a cart you left. Basis: your consent, which you gave at checkout and can withdraw at any time.

Keeping the site working

Rate-limiting, fraud prevention, and showing the correct market. Basis: our legitimate interest in a secure, functioning shop.

Records

Keeping order and tax records. Basis: our legal obligations.

We do not use your data for automated decision-making or profiling, and we do not sell it. Ever, to anyone.

Only the services that make an order work. Each one gets the minimum it needs, and none of them may use your data for their own purposes.

Paystack

Payment processing for Nigerian orders.

Stripe

Payment processing for Canadian orders.

GIG Logistics

Name, address and phone, for Nigerian home delivery.

Resend

Sending order confirmations and other email.

Google Maps Platform

Address text as you type it, to verify and autocomplete it.

Vercel, Railway, Upstash

Hosting, the order system, and the saved-cart and rate-limit store.

We will also disclose data where the law requires it. If the business is ever sold, order records may transfer with it, and we will tell you first.

We use six cookies. All of them are functional: they make the shop work. We run no analytics, no advertising and no tracking cookies, and no third party sets a cookie through our site. That is why you are not asked to accept anything.

impact_region

Which market you are shopping, so prices show in the right currency.

impact_region_manual

Records that you chose your market yourself, so we stop correcting it.

impact_geo

The market your network suggests, so we can offer to switch you.

impact_region_suggest_dismissed

That you dismissed that offer, so we stop asking.

impact_perfumes

Your cart, so it survives a refresh.

impact_quote_email

Your email on the Canadian quote confirmation, so we can show it back to you.

You can clear these in your browser at any time. The shop will still work; it will just forget your market and your cart.

Orders

For as long as tax and accounting law requires us to keep the record.

Enquiries and quotes

Up to two years after we last spoke, so we have context if you come back.

Saved carts

Deleted once the reminder has been sent or the cart is completed.

IP addresses

Minutes. They exist only to count requests against a rate limit.

You can ask us to:

• tell you what data we hold about you, and give you a copy
• correct anything that is wrong
• delete your data, where we are not required to keep it
• stop using it for a particular purpose, or restrict how we use it
• send your data to another provider
• withdraw consent you have given, at any time

Write to privacy@impactperfumes.com. We will respond within 30 days and will not charge you.

If you are unhappy with how we have handled it, Nigerian customers may complain to the Nigeria Data Protection Commission, and Canadian customers to the Office of the Privacy Commissioner of Canada.

We sell in Nigeria and Canada, and the services listed above operate internationally, so your data may be processed outside the country you live in. Where that happens we rely on the provider's contractual data protection commitments, and we choose providers that offer them.

The site is served entirely over HTTPS. Card details never touch our systems. Access to order data is restricted to the people who need it, and our forms are rate-limited against abuse.

No system is perfect. If a breach ever affects your data, we will tell you and the relevant regulator as the law requires.

Our shop is not intended for children, and we do not knowingly collect data from anyone under 18. If you believe a child has given us data, write to us and we will delete it.

If we change how we use your data we will update this page and the date at the top. Where a change is significant, we will tell you directly rather than relying on you to notice.

Privacy questions

privacy@impactperfumes.com

Anything else

hello@impactperfumes.com

See also our Terms & Conditions.